This week’s Update features stories on Kayak, Hopper (again) and Shiji, and includes an important privacy update from California on loyalty programs.
Kayak and Cruise Critic Partner on Cruises
(“In new partnership, Kayak cruise searches will feed Cruise Critic,” February 4, 2022 via Travel Weekly)
Last week, Kayak (Booking Holdings) announced that it was expanding its cruise offering by partnering with Cruise Critic (TripAdvisor). Once implemented, the partnership will redirect users searching for cruises on Kayak to Cruise Critic where they can then review and book cruises through travel agencies or cruise suppliers.
We rarely publicly celebrate the successes of our hospitality and tourism clients. Tuesday's launch of the proposed Seattle Tourism Improvement Area (STIA) initiative at The Pacific Science Center is one of the best reasons I've seen in some time to break that rule.
Tom Norwalk, President and CEO of the Seattle Convention & Visitor's Bureau has issued an Urgent Action Request. Yesterday, House Ways & Means Chair Rep. Ross Hunter's (D-Medina) released his proposed 2011 Supplemental Budget, which eliminates funding for activities to promote tourism, effective March 1, 2011 - three months earlier than anticipated. Clearly, this proposed budget bodes ill for Washington State tourism. The text of Tom's request is below. Please consider taking appropriate action:
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Greg Duff founded and chairs Foster Garvey’s national Hospitality, Travel & Tourism group. His practice largely focuses on operations-oriented matters faced by hospitality industry members, including sales and marketing, distribution and e-commerce, procurement and technology. Greg also serves as counsel and legal advisor to many of the hospitality industry’s associations and trade groups, including AH&LA, HFTP and HSMAI.