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Online Travel Update: More Customers Cite Fraudulent Emails and Hubli Launches API Offering Real-Time Meeting and Event Inventory

With the U.S. holiday, this past week was definitely a quiet one.  Enjoy.

    • scam emailStories Continue to Emerge About’s Ongoing Fraud Challenges.  For several weeks now, we’ve included several stories about users being asked (fraudulently) to provide bank card details to preserve their previously made bookings.  To date, most of these stories have come out of Asia.  Now we have a story out of the UK, where users are now receiving emails from encouraging them to cancel their cards because of suspicious activity.  To date, has blamed the systems of their supplier partners for the apparent fraud.  That may now be changing.

    • Hubli Offers Real Time Meeting and Event Inventory. Those of you who have seen my group sales presentations know that I dedicate a portion of the presentations to online meetings and events.  I remain convinced that one of the large leisure booking platforms will one day master group bookings – either through its own in-house creation or acquisition of another smaller niche player.  While the large leisure platforms remain on the sidelines, the smaller platforms press ahead with their own solutions.  This week, Hubli announced that it has launched direct API connectivity (“Venue Connect”) that allows properties to offer real-time meeting and event inventory.  According to Hubli founder and CEO, Ciaran Delaney, Hubli is already working to build direct connections with several supplier partners.

More customers come forward about scam ‘confirmation’ emails
November 21, 2023 via The Guardian UK
The website is sending out warnings to cancel cards after noticing ‘suspicious activity’ Three weeks after Observer Cash revealed that the email system had been hacked and that a number of customers had had their credit card details compromised, it has emerged that the website has been sending emails ...
Hubli Launches API for Live Mtg. Inventory
November 20, 2023 via Business Travel News
Event booking platform Hubli has launched an API designed to connect to venue property management systems to distribute meeting spaces to travel management companies and corporate clients for live booking, the company announced Friday. 

  • Greg  Duff

    Greg is Chair of the firm's national Hospitality, Travel & Tourism practice, which is directed at the variety of matters faced by hospitality and travel industry members, including purchase and sales agreements, management ...

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About the Editor

Greg Duff founded and chairs Foster Garvey’s national Hospitality, Travel & Tourism group. His practice largely focuses on operations-oriented matters faced by hospitality industry members, including sales and marketing, distribution and e-commerce, procurement and technology. Greg also serves as counsel and legal advisor to many of the hospitality industry’s associations and trade groups, including AH&LA, HFTP and HSMAI.

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