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OTA & Travel Distribution Update: Booking Holdings aims to cut costs; Travelport’s new CEO initiates tech overhaul; smaller tour operators and hotels acquire new tools to drive direct bookings

Our (travel-abbreviated) weekly OTA & Travel Distribution Update for the week ending February 28, 2020 is below. I’ll be back next week with our regular format. 

Booking Channels Rival Expedia and Will Cut Costs Too 
Skift Travel News on Feb 27, 2020
Like other travel companies, Booking Holdings officials are grappling with the fluid nature of the coronavirus and the negative impact on its business. And, like one other company, Expedia Group, that’s been making headlines about attacking internal bloat, Booking Holdings intends to get costs in line, although the extent of any budget trims wasn’t specified.

Travelport’s New CEO Lays Out Bold Plan for a Tech Overhaul 
Skift Travel News on Feb 26, 2020
Travelport CEO Greg Webb tells us that the travel distribution giant’s private equity investors support a major technology overhaul and that it will involve minimal heartache for agencies. It’ll be notable if Travelport’s backers defy the reputation of private equity investors for mercilessly extracting value.

Smaller Tour Operators and Hotels Get New Tools to Drive Direct Bookings 
Skift Travel News on Feb 26, 2020
For years, the travel industry’s largest players have urged travelers to book directly. But smaller players have often lacked the know-how to do the same. Recently, tech vendors have debuted tools that strive to level the playing field for tours-and-activities operators and for smaller hotel companies.

Competition Commission Orders Detailed Probe Against MakeMyTrip and Oyo 
Bloomberg Quint - Stories on Feb 24, 2020
On Monday, the Competition Commission ordered a detailed probe against MakeMyTrip and Oyo for allegedly indulging in unfair business practices after a complaint was filed by the operator of Treebo Hotels.

Meliá Hotels Fined $7.2 Million by European Union for Antitrust Breach 
Skift Travel News on Feb 21, 2020 
Spanish hospitality company Meliá Hotels International has been fined $7.2 million (€6.7 million) by the European Union for breaching antitrust laws.

  • Greg  Duff

    Greg is Chair of the firm's national Hospitality, Travel & Tourism practice, which is directed at the variety of matters faced by hospitality and travel industry members, including purchase and sales agreements, management ...

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About the Editor

Greg Duff founded and chairs Foster Garvey’s national Hospitality, Travel & Tourism group. His practice largely focuses on operations-oriented matters faced by hospitality industry members, including sales and marketing, distribution and e-commerce, procurement and technology. Greg also serves as counsel and legal advisor to many of the hospitality industry’s associations and trade groups, including AH&LA, HFTP and HSMAI.

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